即使是經過最完善開發與測試的軟體，有時仍可能會遇到一些錯誤。 如果您想協助 Basler 改進 VisualApplets，請向我們的支援團隊回報任何異常狀況並描述 當時的情境。
其他資料，例如 VisualApplets 設計檔案 (*.va)、系統環境描述（如作業系統與 PC 硬體）， 或是您特定的 VisualApplets 系統設定，有助於我們修正這些異常錯誤。
In case of system crashes, a trace file will be generated. This file allows us at Basler to restore the exact situation that led to the crash. This trace file is stored inside a zip-archive which you will find in the installation directory of VisualApplets: <INSTDIR>\bin\bugs\bug*.zip. Please decide if you want to send this supplementary information to Basler or not. Please note that the trace file contains only information that has been entered into VisualApplets. It does not contain any information regarding the computer system VisualApplets was running on.
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